Hello, My ticket modification experience at the Air China Bangkok Office was passable. The staff provided helpful explanations of the various options and change fees. However, technical problems caused the process to take longer than expected. Although the alteration fees were fair, there weren't many flights available. They were able to make the necessary adjustments to my ticket despite the wait. All things considered, it was a fair experience with some potential for increased effectiveness.
AJet Airlines London Office
Hello, My mother went to the AJet Airlines London Office to cancel her ticket. The staff welcomed her kindly and found her booking quickly. They clearly explained the cancellation policy and any refund details. The office felt clean, organized, and professional inside. She didn’t have to wait long, and the staff guided her through every step. Overall, it was a smooth and reassuring experience for her.
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