Hello, I wanted everything to go as smoothly as possible because I was organising a surprise visit for my family, and the British Airways Johannesburg Office in South Africa made that feel possible. They organised my travel plans, responded to my enquiries, and even offered practical advice on when to check in so I wouldn't be late. The help at the airport was incredibly comforting, with clear instructions, welcoming personnel, prompt baggage drop, and spotless waiting areas. Even though I was anxious about my big surprise, the serene setting helped me unwind. The entire trip seemed smooth and thrilling thanks to their assistance.